Privacy Policy

Effective Date: January 18, 2026

This Privacy Policy describes how Open Automation LLC, a Kentucky limited liability company (“Company,” “we,” “us,” or “our”), collects, uses, and protects information in connection with the LogiDraft platform (the “Service”).

1. Information We Collect

Account Information

  • Name
  • Email address
  • Authentication credentials (secured and encrypted)

User Content

  • Drawings, project files, and design data you create or upload
  • Associated metadata required to operate the Service

Usage & Diagnostic Data

  • Error logs and crash reports
  • Performance metrics
  • Feature usage analytics
  • Device and browser information
  • IP address and access timestamps

Billing Information

Payments are processed by Stripe. We do not store full credit card numbers on our servers. Stripe may collect billing details in accordance with its own privacy policy.

2. How We Use Information

  • Provide, maintain, and improve the Service
  • Secure the platform and prevent abuse
  • Process subscriptions and billing
  • Provide customer support
  • Comply with legal obligations

We do not sell your personal information. We do not use your drawings or project data to train artificial intelligence models.

3. Data Storage & Security

We use reputable cloud infrastructure providers and implement reasonable administrative, technical, and physical safeguards designed to protect your information. While we strive to protect your data, no system can guarantee absolute security.

4. Data Retention

We retain account and project data while your account remains active or as necessary to provide the Service. We may retain certain information as required by law, to resolve disputes, or to enforce our agreements.

5. Your Rights & Choices

You may request to access, update, export, or delete your personal data. Requests can be submitted through the Support page.

Depending on your jurisdiction, you may have additional privacy rights under applicable laws such as the California Consumer Privacy Act (CCPA) or the General Data Protection Regulation (GDPR).

6. Cookies & Analytics

We may use cookies and similar technologies to operate the Service, remember user preferences, and analyze usage patterns. You can control cookies through your browser settings.

7. Third-Party Services

We use trusted third-party providers, including payment processors and cloud hosting services, to operate the Service. These providers may process personal information on our behalf subject to contractual safeguards.

8. International Users

If you access the Service from outside the United States, your information may be transferred to and processed in the United States.

9. Children’s Privacy

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

11. Contact

For privacy inquiries, please contact:
support@logidraft.com
Open Automation LLC